Maintenance & Support covers software maintenance, support strategies and long-term IT operations: updates, incident management, documentation and the collaboration between development and operations. We write for those responsible for keeping applications stable and evolvable.
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Maintenance and Support: Articles on Software Maintenance, Support Strategies and IT Operations Below you will find articles, tips and insights in the Wartung & Support category. Browse the list or use the filters to switch to another topic.
Digitization has revolutionized healthcare. From electronic patient records (ePA) to imaging procedures to complex hospital information systems (KIS) – information technology is the **backbone of…
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The energy and supply industry is at the heart of a profound transformation. The energy transition, the decentralization of production and the introduction of intelligent networks (smart grids) have…
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Digitization is no longer a vision of the future, but the living reality in every craft business and in every service company. From digital order management to mobile time recording on the…
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The real estate industry is undergoing profound digital transformation. From the digital tenant file to Smart Building Technologies to virtual visits – modern real estate companies are more than…
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Modern trade, whether in stationary business or in fast-paced e-commerce, is inseparably connected to its IT infrastructure. Cash systems, goods management, online shops, logistics software and…
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Public administration in Germany is facing a mammoth task: Digitalization**. The online access law (OZG) and the increasing expectations of citizens of modern, digital services require a robust,…
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Production and manufacturing are the core of industry. In an era marked by Industry 4.0, the Internet of Things (IoT) and high-grade automation, the competitiveness of a company depends directly on…
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The financial sector is undergoing constant change, driven by Digitalization, new competitors (FinTechs) and an increasingly stricter Regulatorics. For banks and other financial service providers,…
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The logistics and transport industry is the backbone of the global economy. It ensures that goods arrive from A to B on time. In a world where speed, precision and transparency are crucial,…
Read articleMaintenance & Support covers software maintenance, support strategies and long-term IT operations: updates, incident management, documentation and the collaboration between development and operations. We write for those responsible for keeping applications stable and evolvable.
Posts combine organizational and technical perspectives, addressing SLA design, ticket triaging, on-call rotations and knowledge transfer between teams. We share templates for runbooks, post-mortem reports and escalation procedures drawn from our own support engagements.
Related categories Software Maintenance and Software Development provide deeper dives into update strategies and development best practices that feed into effective long-term support.
Our blog offers articles, best practices and expert insights for developers and businesses across all categories. Whether you are exploring Wartung & Support for the first time or looking to deepen your knowledge, you will find actionable advice backed by over 15 years of software development experience. Browse more topics in the category overview above, or reach us via the contact page if you have questions.
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