IT Services for SMEs: Software, AI, ERP and Consulting from One Partner
IT services for SMEs must improve processes – not just deliver technology. We build software, integrate systems and operate solutions long-term: from apps and web to AI and Odoo through to support. The result: digital products that fit your workflows and stay maintained.
The fastest route is your current situation: duplicate data entry across spreadsheets, systems without a shared data base, a legacy application nobody maintains, a project that stalled, or expertise that leaves with retiring colleagues. The section services by your situation maps each case to the matching service. German-language details are on our German services overview.
Project count: internal reporting. IT market context: Bitkom (2025).
In brief
Which service matches the project
The services overview groups software, AI, ERP, interfaces and operations for mid-market firms. Each service has its own page with scope and boundaries. Start from the project, not from a technology name. A fixed price follows once the scope is clear. Delivery stays in Germany, from Leer.
- Software and platforms
- AI and automation
- ERP and interfaces
- Legacy and operations
- A quote follows the scope
To apply this to your case: Open the cost calculators · Book a consultation
Next steps in your decision path
Once you have a service area in mind, combine three layers: in-depth topics for orientation, neutral technology comparisons for shortlisting, and cost calculators for a first budget range—before you book a consultation.
Services by your situation
The order below follows the problems clients call us about – not our internal structure. Five entry points cover most programmes:
- A legacy application slows the business down: legacy modernization replaces or rebuilds it in stages, with parallel operation and a planned cutover rather than a no-downtime guarantee.
- The same data is entered in several systems: API development and integration connects your systems and removes the data silos behind the duplication.
- Off-the-shelf software does not fit your process: custom software development builds exactly the workflow you need – nothing more.
- Repetitive manual work eats capacity: automation takes over rule-based steps in administration, sales and operations.
- Knowledge and decisions depend on individuals: AI integration and consulting makes documents, processes and answers usable across the team – GDPR-aligned.
Further situations we are asked about regularly:
- A project stalled or the previous supplier left: software rescue for stalled projects.
- A prototype from Cursor, ChatGPT or Lovable needs to go live: audit and handover of AI-generated code.
- Quotes, inventory and accounting run in separate tools: Odoo ERP & CRM implementation.
- Figures for decisions are missing or contradict each other: data analytics and business intelligence.
- Incidents pile up because internal IT capacity is short: IT support with agreed response times.
Explore case studies in our project references and read verified customer testimonials (5.0 rating on ProvenExpert).
Adjacent delivery: Web & mobile development for product UX and channels alongside core systems; AI knowledge base when you need company knowledge searchable and usable next to integrations. The full catalogue below lists further specialisms (ERP, security, funding and more); for new engagements, the five pillars above remain the usual commercial entry points.
Delivery locations across Germany
We support projects nationwide with German-speaking teams. Explore city and region hubs for software development, apps and integrations — second entry point besides this services overview.
The Right Solution for Everyone
Our Services
Full service from concept to operation—consulting, development, integration, operations and support from one partner. The list is organised by topic; the five core commercial services above are the typical starting point for new programmes.
As of: May 2026
Expert Topics & Topic Pages
Each service has topic pages with concrete questions and answers – from API design and AI implementation to legacy modernization. Browse our articles or jump straight to a service.
Automation
We automate your processes. Less manual work, fewer errors, more output.
- Business Process Automation (BPA)
- Robotic Process Automation (RPA)
- Workflow Management Systems
- Document Management Automation
- Test Automation
Blockchain Solutions
Blockchain for more transparency, security and efficiency. We help you use it where it fits.
- Smart Contracts
- Decentralized Applications (DApps)
- Asset Tokenization
- Supply Chain Tracking
- Blockchain Integration
CMS, E-Commerce, ERP & CRM Platforms
CMS, online shops, ERP and CRM: Magento, Shopware, TYPO3, WordPress. We implement, customize and maintain.
- Magento & Shopware Development
- TYPO3 & WordPress Solutions
- Odoo ERP & CRM
- Theme & Plugin Development
- Maintenance & Updates
Odoo ERP & CRM
Odoo ERP setup and customisation for your business. We configure sales, inventory, accounting and e-commerce to fit your workflows.
- CRM & Sales
- Warehouse & Logistics
- Accounting & Finance
- E-Commerce Integration
- Custom Module Development
Data Analysis & Business Intelligence
Turn data into clear insights. We build dashboards, reports and analytics so you can make better decisions.
- Data Analysis & Visualization
- Reporting Solutions
- Dashboards
- Predictive Analytics
- Big Data
Database Solutions
We design and build databases for your company data. Secure, scalable and future-proof.
- Database Design & Modeling
- SQL & NoSQL Databases
- Data Migration & Integration
- Database Optimization
- Business Intelligence
Desktop Software Development
Native desktop applications for Windows and demanding workstations: offline use, installers, device integration and clean connectivity to ERP and line-of-business systems.
- Windows clients & native performance
- Offline operation and controlled updates
- ERP, API and directory integration
- Modernisation of legacy desktop stacks
- Delphi & .NET depending on your landscape
Delphi Development
Desktop apps with Object Pascal. Native performance, fast development. Windows, macOS and Linux.
- Native Desktop Applications
- Legacy Modernization of Delphi Projects
- Database Connectivity & Business Logic
- Cross-Platform Development
- RAD Studio & FireMonkey
ERP Implementation & Integration
From requirements and system choice to go-live: we guide your ERP rollout. We focus on Odoo as a modern, cost-effective option.
- Requirements Analysis & Consulting
- System Configuration
- Data Migration
- Training & Change Management
- Ongoing Support
Custom Software Development
We build software that fits your needs. From idea to go-live we support you through the whole process.
- Web Applications
- Desktop Applications
- Mobile Apps
- API Development
- Database Applications
Funding Consulting
Funding advice for IT projects. We help you apply for grants and subsidies to cut costs and fund innovation.
- Grant Applications
- Subsidy Programs
- Innovation Funding
- Cost Reduction Strategies
- Financing Models
IT Consulting
We advise on all IT topics and help you shape the right strategy. Our experts support you with solid know-how.
- IT Strategy & Planning
- Digitalization Consulting
- Process Optimization
- IT Security Consulting
- Project Management
IT Support & Operations
IT support with fast response and clear solutions. Help desk, monitoring and proactive maintenance.
- Help Desk & Ticket System
- Remote & On-Site Support
- Server & Infrastructure Monitoring
- Proactive Maintenance
- SLA-Based Support
Hosting & Cloud Operations
We design and operate hosting for your applications on infrastructure at German providers and data centres (not on-site in Leer): cloud or hybrid, with SLAs, monitoring, backups and security baseline – development and consulting Made in Germany from East Frisia.
- Cloud & infrastructure design
- Staging/production, hardening & access models
- Backup, monitoring & alerting
- GDPR- and security-oriented operations
- Integration with development, DevOps and support
Server load testing
We plan and run load tests for APIs, web applications and backend services: realistic scenarios, latency and throughput measurement, analysis and prioritised remediation – ideal before go-live, after refactors or ahead of traffic peaks.
- Load profiles and stress/spike scenarios
- API and end-to-end measurements
- Staging and agreed production windows
- Reporting with bottleneck prioritisation
- Re-testing after fixes
AI Implementation
Bring AI into your business: coaching, consulting or project work. We offer packages for every need.
- AI Coaching for Teams
- AI Strategy Consulting
- Project Implementation
- AI Readiness Assessment
- Change Management
AI Phone Bots
Automate calls with AI voice assistants. Appointments, customer service and lead qualification – 24/7, no wait.
- 24/7 Availability
- Natural Language Recognition
- CRM Integration
- Appointment Booking & Reminders
- GDPR-Compliant Hosting
AI Training
We prepare your team for AI. In hands-on sessions we teach how to use AI tools and run AI projects.
- ChatGPT & Copilot Workshops
- Prompt Engineering Training
- AI Strategy for Executives
- Hands-on Exercises with Real Use Cases
- Individual In-House Training
AI Knowledge Base
Keep company knowledge in one place before it leaves with staff. Our AI knowledge base makes it searchable and usable for everyone.
- Knowledge Transfer from Senior Experts
- Intelligent Search in Documents & Processes
- Automatic Knowledge Extraction
- Chatbot Access to Company Knowledge
- Accelerate New Employee Onboarding
Artificial Intelligence
We integrate AI into your processes and apps. Use data better, improve decisions and open new opportunities.
- Machine Learning
- Natural Language Processing
- Computer Vision
- Predictive Analytics
- Chatbots & Virtual Assistants
Landing Page as a Service
Landing pages with AI-assisted design: conversion-optimised, responsive and SEO-ready. Delivery in days, not weeks.
- AI-Assisted Design
- Conversion Optimization
- Responsive Layout
- SEO-Ready
- Fast Turnaround
Legacy Code Analysis
We analyse legacy code: quality, technical debt, security and modernisation options. You get a clear report with recommendations.
- Code Quality Assessment
- Technical Debt Analysis
- Security Risk Evaluation
- Modernization Roadmap
- Actionable Report
Legacy System Modernization
We modernise old systems step by step. Gradual migration cuts risk and keeps the transition smooth.
- Analysis of Legacy Systems
- Development of Modernization Strategies
- Gradual Migration
- Interfaces to Modern Systems
- Knowledge Transfer & Documentation
Mobile & Web Development
We build modern, responsive websites, web apps and mobile apps. Good usability, solid tech, clear design.
- Responsive Web Design
- Content Management Systems
- E-Commerce Solutions
- Progressive Web Apps
- Web Portals & Intranets
Online Shop Development
Professional e-commerce for your business. Custom online shops, good usability and secure payments.
- Individual Shop Concepts
- Responsive Design for All Devices
- Payment Provider Integration
- ERP System Connection
- SEO Optimization
API & Interface Development
We build interfaces and APIs so your systems and apps talk to each other. We connect your IT landscape.
- REST & GraphQL APIs
- SOAP Web Services
- Microservice Architectures
- API Management & Documentation
- Data Integration & Transformation
App Development
Native and cross-platform apps for iOS and Android – from concept to App Store launch. Flutter, React Native, Swift, Kotlin.
- Native iOS & Android
- Flutter & React Native
- MVP & Full Build
- App Store Launch
- Maintenance & Updates
Software Rescue
Rescue for struggling IT projects: We take over problematic software, stabilize systems and get development back on track.
- Analysis of Failed Projects
- Takeover & Recovery of Legacy Projects
- Code Refactoring & Optimization
- Technical Debt Reduction
- Migration of Outdated Systems
AI Code Handover
Built an application with Cursor, ChatGPT, Lovable or v0? We audit, harden and take over the code for a controlled production release.
- Repository and rights review
- Security and GDPR audit
- Testing and CI/CD
- Production hardening
- Continued development and maintenance
Software Maintenance & Support
We maintain and support your software. Regular updates and optimisations keep your systems up to date.
- Regular Updates & Patches
- Feature Extensions
- Performance Optimization
- Bug Fixing
- Documentation
System Integration
We integrate your IT systems – ERP, CRM, IoT. We build APIs and middleware so your data flows.
- API Development & Integration
- Middleware Solutions
- ERP & CRM Integration
- Legacy System Integration
- IoT Integration
Quick to the Right Package
Not sure which service fits? We clarify scope, priorities, and next steps in a short meeting.
Services by Category
Software & platforms: choose the right delivery route
A problem-led guide to custom software, web apps, mobile apps, online shops and ERP.
Integration & interfaces: find the right entry point
Quick orientation for APIs, system landscapes, ERP, Microsoft 365 and legacy – with separate entry points for interface and integration projects.
Data & analytics: analysis, BI or database engineering?
A guide to KPI analysis, BI models, Power BI reporting and database engineering; RAG is positioned as an adjacent AI service.
AI & machine learning: match the service to the need
Quick orientation for AI and machine learning services—from first steps to production solutions, with governance and measurable outcomes.
Automation & workflows: choose the right method
A guide to core-process automation, RPA, Power Automate, fair-code n8n, Make and process mining with transparent planning assumptions.
IT consulting strategy: roadmaps & digitalisation
Roadmaps, prioritization, and governance – so investments stay manageable and projects deliver successfully.
Operations & support: help desk, managed IT or maintenance?
Maintenance, support, and project rescue – stable operations, clear SLAs, and fast response times.
Financing & funding: grants or instalment models?
A guide to current funding routes, promotional loans, research tax incentives, software leasing and hire purchase without approval guarantees.
How to use this overview
Start from your situation
If you can name the problem – legacy system, duplicate data entry, stalled project – use services by your situation at the top. It points to one service instead of the whole catalogue.
Shortlist before you commit
Still weighing options? Our technology comparisons narrow the field, and the cost calculators give a first budget range per project type.
Go deeper on one question
For specific decisions – architecture, ERP selection, GDPR – the topic pages and project references show how comparable cases were solved.
FAQ
Common Questions About Our Services
Collaboration & Getting Started
How do we best get started – even without a finished specification?
We usually start with a short discovery workshop (goals, users, processes, risks) and define a clear approach with priorities, effort, and next steps. No specification needed – we work together to determine what's really needed.
Which service is right for my project?
For new products or custom applications: Software Development. For existing system landscapes: Integration/Interfaces. For data quality or reporting issues: Database Solutions and Analytics. Unsure? We'll quickly clarify that in an initial consultation.
Do you also work with existing teams?
Yes, we often act as a co-creation partner: pairing with your developers, code reviews, architecture consulting, and enablement. Or we take over complete sub-projects while your team handles other areas.
Unsure what you need?
In 30 minutes, we clarify scope, priorities, and next steps.
Thorsten Frieling – Project Management
Project Process & Results
How quickly will we see first results?
Often within a few weeks: quick wins in performance, stability, or integrations. Larger projects deliver iteratively – not just at the end. You see regular progress and can give early feedback.
How does the collaboration actually work?
Transparent and pragmatic: clear goals, measurable KPIs, regular check-ins (usually weekly or bi-weekly). Clean definition of done incl. tests, security, and operations documentation. You always have insight into progress.
Can you also support ongoing operations?
Yes, we take over stabilization, maintenance, and further development of existing systems. Also third-party code after audit. Many clients we've supported for over 10 years – long-term partnerships are our model.
Costs & Budget
How much does a service typically cost?
For custom software, the calculator-derived project orientation is EUR 10,332 – 372,623 excl. VAT. Workshops, app projects, web projects, ERP rollouts and recurring services use their own calculators or scopes. After the initial meeting, you'll receive a transparent effort estimate with clear milestones.
Fixed price or time & materials?
Both possible. Fixed price for clearly defined scope. Time & Materials for agile projects with evolving requirements. Hybrid models (fixed price for base features, T&M for extensions) are often ideal.
Budget planning for your project?
We create a realistic effort estimate after the briefing.
Björn Groenewold – CEO
Technology & Quality
What technologies do you use?
The right one for the use case: React/Next.js, Laravel, .NET, Delphi, Flutter, Python, Node.js, and many more. We're not dogmatic – we choose technology based on requirements, not hype.
How do you ensure quality?
Code reviews, automated tests (unit, integration, E2E), CI/CD pipelines, security checks, and documentation. Quality is part of every sprint, not an afterthought.
How is your development and partner model structured?
Our permanent team, project management and named contacts are based in Leer, East Frisia. Selected partners in Germany and the EU may support capacity peaks or specialist topics; we do not subcontract development offshore. Contracts, roles and GDPR data-processing duties are documented before delivery.
Ready for the next step?
Let's discuss your project and find the right service.
Thorsten Frieling – Project Management
Next Step
Want to properly classify your specific needs? We give you a clear recommendation incl. approach and effort range.
Do you have questions about our services or would you like a customized offer? Contact us or schedule a consultation.
Why Custom Software?
Off-the-shelf software covers many use cases – but as soon as your processes, industry, or scaling needs differ from the norm, a one-size-fits-all solution hits its limits. Custom software is built exactly for your requirements: you pay only for the features you need, and the architecture grows with your business. No overpriced licence bundles for unused modules, no rigid workflows that your staff have to work around, and no dependence on a vendor who sets roadmap and pricing unilaterally.
This overview is the entry point, not the depth. The situations above lead straight to one service, the category blocks show the full portfolio by area, and the table at the end of the page gives one entry link per area.
Our team model in concrete terms: the work is delivered by our permanent core team of 10+ IT experts – developers, architects and project managers based in Leer, East Frisia. For capacity peaks or niche topics we add selected partners from Germany and the EU, contractually bound to GDPR data processing under Art. 28. Architecture, code reviews, project management and your named contact stay with us; we do not subcontract development offshore.
That makes the location advantage verifiable rather than a label: contracts under German law, a data processing agreement under Art. 28 GDPR, German-speaking contacts in your time zone, and on-site meetings in northern Germany without long travel. For hosting and cloud operations we use infrastructure at German providers and data centres. Team, headquarters and history are documented on our about page.
Across all services we focus on clean technology, documented interfaces, and a handover process that ensures you are not dependent on us in the end – although many clients retain us long-term for maintenance and extensions.
Whether you need a single service such as an app or an AI knowledge base, or are planning a broader digitalization project with several building blocks: we will advise you without obligation and show which steps make sense, in what order, and with what effort. Use the links below to dive into the details of each service, or schedule a free initial call to outline your project.
In the Operations & scaling cluster we connect development and operations through DevOps consulting with CI/CD, infrastructure as code and automated releases. In our AI cluster we bundle GDPR-aligned AI solutions for SMEs – from use-case workshops and RAG knowledge bases through to rollout. Sustainable quality comes from our quality assurance cluster with test automation and QA planning — E2E tests, load tests and CI-integrated gates.
Sales, service and customer data are covered on a dedicated page rather than here in the overview. That page is CRM software for B2B sales. Selection and scope are covered in the ERP and CRM systems topic overview; delivery is described in Odoo ERP & CRM, the Odoo DATEV interface and ERP rollouts for SMEs.
Service areas at a glance: task, fit and entry point
Which IT services for SMEs fit depends on your goal. The table maps each service area to typical services, the right use and an entry link.
| Area | Typical services | Suitable when | Entry point |
|---|---|---|---|
| Software & platforms | Custom software, web/mobile, online shop | Building your own products and processes | Software development |
| Integration & interfaces | APIs, ERP implementation, system integration | Connecting systems, breaking silos | API & integration |
| Data, analytics & databases | BI, data analysis, databases | Reporting and data quality | Data analytics & BI |
| AI & machine learning | AI solutions, chatbots, knowledge base | Using AI productively and GDPR-compliant | Artificial intelligence |
| Automation & workflows | RPA, workflow automation | Reducing manual work | Automation |
| Consulting & strategy | IT consulting, digital strategy, roadmap | Clarifying decisions and architecture | IT consulting |
| Operations, support & stabilization | IT support, maintenance, software rescue | Securing operations, rescuing legacy | IT support |
| Financing & funding | Funding consulting, software leasing | Financing and funding the investment | Funding consulting |
FAQ
Choosing a service, team model and delivery from Germany
Service selection, takeovers & who delivers
Where do I start if manual double work is my main problem?
Start with the integration route: connecting your systems through APIs removes the duplicate data entry itself, while automation takes over the remaining rule-based steps.
If the duplication comes from separate tools for quotes, inventory and accounting, an Odoo ERP rollout is usually the better first move.
How do the five entry points differ from the full service catalogue?
The five entry points – custom software, API integration, legacy modernization, automation and AI – cover the majority of new engagements and are the fastest way in.
The full catalogue below adds specialisms such as ERP, desktop software, load testing, hosting, funding advice and training, which usually join a programme later or complement one of the five.
Can you take over a project another supplier or an AI tool started?
Yes.
For stalled or inherited codebases we run a structured review first: repository and rights, architecture, security and GDPR, test coverage and build pipeline. You get a written risk report with options before any development.
Prototypes built with tools like Cursor, ChatGPT or Lovable go through the same audit before we harden them for production.
Who actually does the work – your own staff or subcontractors?
Delivery sits with our permanent core team of 10+ IT experts – developers, architects and project managers based in Leer, East Frisia.
For capacity peaks or niche topics we add selected partners from Germany and the EU, contractually bound to GDPR data processing under Art. 28. Architecture, code reviews, project management and your named contact stay with us. Development is not subcontracted offshore.
What does 'Made in Germany' mean for our contract in practice?
Contracts under German law, a data processing agreement under Art.
28 GDPR, German-speaking contacts in your time zone, on-site meetings in northern Germany without long travel. And – where we operate the platform – hosting at German providers and data centres.
The company has been based in Leer since 2010 with more than 250 delivered projects.
