Customer Portal Development: Self-service for your customers
We develop customer portals that give your B2B and B2C customers access to orders, documents, support and account management.
Customer Portal Development
What we deliver
A customer portal cuts support work and boosts satisfaction. Customers can view orders, download invoices, open tickets and manage their data. We build portals that connect to your ERP, CRM and shop, stay secure and GDPR-compliant, and work on desktop and mobile.
- Order history and tracking
- Document download (invoices, contracts)
- Support tickets and FAQ
- Account and profile management
- Integration with ERP, CRM and shop
Frequently Asked Questions
Customer Portal
Cost, Self-Service & Compliance
How much does a customer portal cost?
From around €25,000 excl. VAT for orders, documents and support; with full ERP/CRM integration from €45,000 excl. VAT. We scope after a short workshop.
Can customers see orders and invoices?
Yes. We build self-service for order history, tracking, document download (invoices, contracts) and support tickets – linked to your ERP and shop.
Is the portal GDPR-compliant?
Yes. We design for data protection: access controls, audit trails and hosting in the EU so customer data is handled compliantly.
Does it work on mobile?
Yes. We build responsive customer portals so B2B and B2C customers can use them on desktop and mobile.
