Digital transformation: case studies from the middle class

The digital transformation is no longer an option for small and medium-sized enterprises (SMEs), but a need to compete. But what does that mean?

Often the discussions remain abstract and the advantages are difficult to grasp.

This article looks at concrete case studies from the German middle class and shows how companies increase efficiency, reduce costs and unlock new growth potential by digitizing their processes.

Efficiency in focus: More than just a keyword

Short: A study of Staufen shows that 77 percent of companies see the increase in process efficiency as the central goal of digitalization.

A study of Staufen shows that 77 percent of companies see the increase in process efficiency as the central goal of digitalization. [1] But especially in SMEs, where success depends heavily on employees and their recorded processes, the question arises of how digital tools can create real added value.

The answer is to automate and improve routine tasks, thereby freeing valuable resources for more demanding activities.

Case study 1: The end of the paper chaos in accounting

Short: Beckmann GmbH, a manufacturer of payment systems, provides an impressive example of the potential of digitalization.

Beckmann GmbH, a manufacturer of payment systems, provides an impressive example of the potential of digitalization.

Before the transition to a modern ERP system, up to 80 file folders with invoices were purchased each year. The process was not only time-consuming, but also error-prone.

By introducing a digital solution, the company was able to reduce the share of open items by 90 percent and release a full-time position for more strategic tasks.

The automation of dunning and bills led to a drastic improvement in liquidity and transparency.

Case study 2: Transparency in supply chain and production

Short: The STFG filaments, a plastic producer, faced the challenge of digitizing complex approval processes.

The STFG filaments, a plastic producer, faced the challenge of digitizing complex approval processes. Instead of carrying forms on clamping boards through the company, releases are now completely digital.

This not only saves time, but also increases transparency and traceability.

In the case of quality defects in raw materials, the entire production chain can now be traced back at the push of a button – a decisive advantage for quality assurance.

Overview of challenges and solutions

The digital transformation in SMEs is not a self-employed person. The following challenges often arise, but for each one there are suitable solutions:

Challenge	Solution approach
High initial investment	funding, cloud solutions with usage-based prices
Lack of know-how	External advice, training for employees
Fear of change	Transparent communication, involvement of employees
Data security	Use of modern security technologies, external audits

From stock to management: Across d

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Method note: External statistics refer to published industry and official data (Bitkom, Destatis) where not otherwise attributed. Company-specific figures: Groenewold IT, 2026.

References and further reading

Short: The following independent references complement the topics in this article:

The following independent references complement the topics in this article:

• Bitkom – German digital industry association
• German Federal Office for Information Security (BSI)
• European Commission – Digital strategy
• MDN Web Docs (Mozilla)
• W3C – World Wide Web Consortium

"Privacy by design is an architecture issue—especially when master data is personal."

— Björn Groenewold, Managing Director, Groenewold IT Solutions