API orchestration: connecting commerce systems with ERP and carriers
Central integration layer with routing, idempotency and dead-letter handling—webshop, stock and carriers stay decoupled and replaceable.
API orchestration: connecting commerce systems with ERP and carriers
API & integration development
The Challenge
Many point-to-point links
Each new brand introduced its own CSV or FTP flows. Issues surfaced only when parcels or stock levels diverged.
Our Solution
Integration landscape
Canonical events and queues
We introduced a shared message model: order events are validated, enriched and reliably delivered to ERP and carriers. Retries are idempotent; failures land in monitored dead-letter queues.
Results
Fewer manual correction runs
Operations has dashboards for backlogs and error rates; new brands connect via configuration and adapters instead of one-off scripts.
Features
Feature overview
- Routing and transformation between channels
- Idempotent consumers with backoff
- Observability: metrics, logs, alerting
- Security: OAuth2, webhook signatures
Project Details
Industry
Multi-brand retailer with central logisticsCompleted
Multiple release trains; 24/7 monitored operations
Technologies
More References
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