KI-telephony provider 2026: The great comparison for the...

AI-Phonebot Provider 2026: The big comparison for the German market

The decision for a KI phone bot has fallen, but now the next challenge is to choose the right provider. The market for AI telephone assistants has grown sharply in recent years and is often confusing for companies. The providers differ not only in their price models, but also in the range of functions, the target group and the degree of specialization.

This article brings light into the jungle of suppliers and compares the most important solutions for the German-speaking market. We analyze the strengths and weaknesses of the different platforms to provide you with a sound basis for decision-making.

The most important providers at a glance

To structure the comparison, we have divided the providers into three main categories:

• Allrounders for SMEs: Flexible and cost-effective solutions for small and medium-sized enterprises.

• ** Industry Specialists:** Solutions tailored to specific niches such as healthcare or hotel industry.

• Enterprise platforms: Highly customizable systems for large companies and corporations.

Suppliers Category Price highlights Strengths

**Voisento * * Allrounder Pay-per-use (approx. 0.35€/min) Transparent pricing, multichannel, high hit rate

**fonio.ai * * Allrounder Pay-per-use (0.15€/min) Very favorable entry, no basic fee, GDPR-compliant

** Allrounder SaaS-Abo (from 49€/month) Cheap packages, high planability, known providers

**aaron.ai * * Industry Specialist (Medizin) SaaS subscription Doctolib integration, focus on medical practices

**Onsai * * Industry specialist (hotel industry) SaaS subscription Multilingual (25 languages), focus on hotels

Parloa * Enterprise Individual (from 300,000€/year) Maximum individualization, high scalability

Detailed Analysis of Top Providers

For flexible entry: Voisento and fonio.ai

Voisento is a flexible partner for companies seeking transparent and fair billing. With a price of about 35 cents per minute [1] and without long-term contract binding, the solution is ideal for companies who want to gain first experience with AI phone bots. The high alleged hit rate of 92.5% and the multichannel capability (telephone, chat, e-mail) are further plus points.

fonio.ai goes one step further with a price of only 15 cents per minute, customer-precise billing and the waiver of a basic fee [2]. This makes fonio.ai the most potentially cost-effective option for companies with strongly fluctuating call volumes. The clear focus on the German-speaking market and the GDPR conformity are further important arguments.

For industry experts: aaron.ai and Onsai

aaron.ai specialises in the medical sector and offers seamless integration with the widely used Doctolib practice software [3].