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Technology

AR / Augmented Reality

Technology that overlays digital content onto the real environment – via smartphone camera, tablet or AR glasses for visualisation, navigation and training.

Augmented reality merges the digital with the physical world. Instead of replacing reality (as in VR), AR adds digital information: 3D models, text, animations or navigation arrows shown directly in the camera view. What was science fiction is now everyday – from IKEA Place to industrial maintenance instructions.

What is AR / Augmented Reality?

Augmented Reality (AR) is technology that overlays computer-generated content in real time onto the physical environment. Unlike Virtual Reality (VR), which creates a fully virtual world, AR augments the real world with digital elements. AR uses sensors (camera, gyroscope, GPS, LiDAR), computer vision and 3D rendering to place digital objects in correct perspective and scale. Common platforms are ARKit (Apple), ARCore (Google) and WebXR (browser).

How does AR / Augmented Reality work?

AR systems first capture the environment: cameras provide images, sensors measure position and orientation, and SLAM (Simultaneous Localization and Mapping) builds a 3D map. Digital objects are placed on this map and move correctly with the device. Marker-based AR uses defined images or QR codes as anchors. Markerless AR uses feature detection to understand surfaces and space. LiDAR (e.g. iPhone Pro, iPad Pro) improves depth and allows more precise placement.

Practical Examples

1

IKEA Place: Customers see furniture at scale in their room before buying – fewer returns and higher conversion.

2

Industrial maintenance: Technicians see step-by-step instructions on the machine via AR glasses (HoloLens), including part numbers and safety notes.

3

Medical training: Students view 3D anatomy over physical models and explore interactively.

4

Navigation: Google Maps Live View shows arrows in the camera view – more intuitive than a 2D map.

5

Real estate: Buyers preview renovations, furniture or extensions in AR before committing.

Typical Use Cases

Product visualisation in e-commerce: Customers see products in their environment before purchase

Remote assistance: Experts guide on-site technicians via AR overlays without travelling

Training: Interactive AR instructions for assembly and maintenance

Architecture and construction: Plans and installations visualised on site with AR

Marketing and events: Interactive AR on packaging, in stores or at trade shows

Advantages and Disadvantages

Advantages

  • Intuitive presentation: Complex data shown spatially and in context
  • Fewer errors: AR instructions can cut human error in assembly and maintenance by up to 90%
  • Cost savings: Remote AR support avoids expensive on-site visits
  • Higher conversion: AR product visualisation can increase purchase intent by up to 40%
  • Wide availability: Modern smartphones support AR without special hardware

Disadvantages

  • Battery drain: AR is demanding on battery, CPU and camera
  • User acceptance: Not all audiences are comfortable with AR or turning the camera on
  • Development cost: 3D content and platform-specific optimisation are expensive
  • Hardware dependency: Advanced AR (LiDAR, occlusion) needs recent devices

Frequently Asked Questions about AR / Augmented Reality

What is the difference between AR and VR?

AR adds digital content to the real world – you still see your surroundings. VR replaces the real world with a virtual one. AR uses phones or AR glasses; VR needs a headset. MR (Mixed Reality) is a hybrid where digital objects interact with the real world (e.g. a virtual ball bouncing off a real table).

What does developing an AR app cost?

Simple AR (marker-based, basic 3D) starts at around €15,000–30,000. More complex apps with markerless room understanding, multi-user AR and custom 3D are €40,000–100,000. Enterprise AR with backend, analytics and device management can be €100,000–300,000.

Which devices support AR?

Most smartphones from 2018 support AR: iPhones from 6S (ARKit), Android devices with ARCore. For professional AR there are dedicated glasses like Microsoft HoloLens 2, Magic Leap 2 and Meta Quest 3. Apple Vision Pro offers advanced consumer AR/VR. WebAR works in the browser without an app.

Related Terms

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What is Augmented Reality (AR)? Definition & Applications