ChatGPT integration: How companies master security aspects

The integration of artificial intelligence, especially advanced language models such as ChatGPT, has the potential to revolutionize the business world. From the automation of customer service to support in creating content – the possibilities seem endless. However, risks are also associated with the opportunities, particularly in the area of data security. For a successful ChatGPT integration in enterprise, it is therefore essential to examine the safety aspects carefully and take appropriate measures.

The Data Protection Challenges of ChatGPT Use

The use of ChatGPT in a business environment raises a number of data protection issues that need to be carefully considered. Compliance with the General Data Protection Regulation (GDPR) is at the heart of the considerations.

Contract processing agreement (AVV) and technical measures

According to the GDPR, companies that process personal data by third parties are obliged to conclude a contract processing contract (AVV). This Treaty regulates the rights and obligations of both parties in relation to data protection. When using standard versions of ChatGPT, OpenAI, the provider of the service, does not always provide such a contract. Also, detailed information about the implemented technical and organizational measures (TOM) that are taken to protect the data is often missing. This represents a significant legal risk for companies.

Processing data for training purposes

Another critical point is the standard use of input data for training AI models by OpenAI. This means that sensitive business information or personal data entered into the system could potentially be used to improve the model. Even if OpenAI offers the possibility to disable this function, the data is still stored for a limited period of time and used to improve the models. This makes it difficult to comply with the right to erasure and control of your own data.

Best Practices for Safe ChatGPT Integration

To minimise risks and ensure secure ChatGPT integration in the company, companies should develop and implement a clear strategy. The following measures are of central importance:

Measure	Description
Using Enterprise Solutions**	Instead of free or cheaper versions, companies should rely on enterprise solutions such as ChatGPT Enterprise or using Microsoft Azure. These usually provide an AVV, detailed information about the TOM and guarantee that the entered data is not a trainee

ChatGPT integration: How companies master security aspects