KI-Chatbot FAQ: The 10 main questions and answers

The world of AI chatbots is fascinating, but can also raise many questions. In this FAQ article we answer the 10 most common and most important questions asked by customers and interested parties. Here you will find everything you need for a sound decision.

1. What is an AI Chatbot?

A [KI chatbot](/services/central intelligence) is a computer program that uses artificial intelligence to simulate human conversations. Unlike simple, rule-based bots, it can understand the user's intention and generate dynamically matching answers.

What does an AI chatbot cost?

The costs consist of one-time installation costs (approximately €1,000) and monthly royalties (approximately €450). The price depends heavily on the range of functions and the provider.

3. Is the use of an AI chatbot GDPR compliant?

Yes, if you choose a provider with a server location in the EU and complete a contract processing contract (AVV). Transparency towards the user is also crucial.

4. How long does the implementation take?

The implementation of a simple chatbot can take place within a few days. More complex projects with deep system integration can take several weeks.

5. Which provider is the best?

There is no "a" best provider. The choice depends on your goals, your budget and the required functions. Our provider comparison helps you decide.

6. What are the biggest advantages?

The main advantages are 24/7 availability, enormous cost savings in customer service, efficient lead generation and the ability to process thousands of requests simultaneously.

7. Can I create a chatbot without programming knowledge?

Yes, modern chatbot platforms are designed to be used by users without programming knowledge. The configuration is done via a graphical user interface.

8. Does a chatbot replace my employees?

No. A chatbot is a support, not a substitute. It automates routine tasks and gives your employees more time to focus on complex and value-creating activities.

9. What is the difference to ChatGPT?

A company chatbot works with a controlled, own knowledge base and is GDPR compliant. ChatGPT uses general internet knowledge and is unsuitable for direct customer dialogue in the company.

10. How intelligent is an AI chatbot really?

The intelligence of a chatbot depends on the quality of its knowledge base and training. Modern systems can understand complex enquiries, ask follow-up questions and learn from any interaction to be continuously better.

Do you have any further questions?

We hope this FAQ could clarify the most important questions. For a deeper insight into the world of Conversat