Before the shop opening
“Digitalization is not an IT project—it is a business strategy.”
– Björn Groenewold, Managing Director, Groenewold IT Solutions
> Key Takeaway: Before opening an online shop: clearly define niche and target audience, implement legal requirements (imprint, right of withdrawal, GDPR), build reliable logistics, and create a realistic marketing plan with budget.
The most common cause of failure: too little attention to customer acquisition after launch.
If you want to start an online shop successfully, you must inform yourself well in advance and plan according to commercial aspects. On the main points of the webshop development we want to present at this point 10 important facts to be considered in advance.
Webshop Development: 10 important tips in advance
Is the idea new?** Anyone who opens an online shop should check how strong the competition is. Countless business ideas have already been picked up on the net, they are no longer a guarantee of success in 1,000 infusions.
But on the other hand, many business areas are still broken, newcomers can achieve unexpected success. This fact does not object to the fact that it is also worth considering. Only then should the product range contain real dumpers that do not exist elsewhere.
** wholesale trade:** Where should the articles be purchased for the online shop? There are many online shops, but relatively few wholesalers. A future shop operator should compare their terms accurately. Especially in the B2B business, there are great differences in prices and services.
Sometimes the purchase prices are favourable, but the minimum quantity is very high. This does not really keep the retailer on the net.
Law: An online trader must know the laws well. It is about competition law, online law, data protection, notice periods and other details. In these questions a shop agency can help.
In the event of legal gaps, there are threatening dismissals which, even in the case of subsequent disputes, may mean the withdrawal for the online shop.
Price design and labelling: For these questions, the PAngV (price data regulation) and the UWG (law against unfair competition) are decisive. They apply equally to online and offline trade. A dealer must know her.
It must indicate prices - for the final consumer with VAT - and must not advertise with curling offers. These would be, for example, bargains that attract customers to the shop, but are not representative of the entire range of goods, but suggest this.
Impressum requirements: The imprint of German websites must be accessible by clicking.
In addition to the business address of the entrepreneur, there is also the USt-ID.
This VAT identification number is the unambiguous EU-wide labelling of the VAT duty.
The USt ID belongs to the imprint, but not the personal tax number.
Shopsoftware: Without a suitable shop software, the online shop does not work. Also, a shop agency advises very accurately when it takes over the webshop development. The selection of software solutions is very large, almost all are available in a free community edition.
This is tempting, but usually is not the right solution. A good shop software is at cost in the higher four-digit to niedr
Transparency: Where no primary source is named in the text, figures are illustrative; compare Bitkom and Destatis. Project-related statements: Groenewold IT, 2026.
References and further reading
Short: The following independent references complement the topics in this article:
The following independent references complement the topics in this article:
- Bitkom – German digital industry association
- German Federal Office for Information Security (BSI)
- European Commission – Digital strategy
- MDN Web Docs (Mozilla)
- W3C – World Wide Web Consortium
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About the author
Managing Director of Groenewold IT Solutions GmbH and Hyperspace GmbH
For over 15 years Björn Groenewold has been developing software solutions for the mid-market. He is Managing Director of Groenewold IT Solutions GmbH and Hyperspace GmbH. As founder of Groenewold IT Solutions he has successfully supported more than 250 projects – from legacy modernisation to AI integration.
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